What to Expect

Thank you for considering my coaching services. I'm here to help you begin this process of reaching your goals with more success. Be sure to review the Success Plan before continuing, as this is a guide to what you can experience from coaching.

I only accept clients who are willing to do the work and want to invest in a better life for themselves.

In order to achieve the best outcome from success coaching you'll need to be:

  • Open to trying new ways of thinking
  • Ready to take action to get the desired result
  • Committed to making positive change in your life
  • Willing to let go of old habits and beliefs that no longer work for you
  • Mentally show up on time to every coaching session

I should add that my coaching is not about:

  • Fixing you—you're okay the way you are
  • Me giving you advice—you already have the resources we just need to uproot them
  • Figuring out why you did something in the past—the choice you made then was the best for you at that time
  • Blaming past experiences —every behaviour has a positive intention and something to learn from and we'll discover what that is.

  • Each of the coaching sessions can be anywhere from 50 to 90 minutes long and are held in an online meeting room powered by Zoom. This allows me to coach my clients anywhere in the world and at a time that works for both of us. All you need is an internet connection, ear buds or a head set for privacy and better sound, and email.

Within Calgary, phone or in person sessions at my office are an option.

We might cover a lot of ground during the session, so privacy with no distractions is a must. A follow up summary will be provided for you after each session that will include your next steps to keep you moving forward.

But first, click on "Get Started" to arrange a time (60 minutes) to discuss your needs and answer any questions you may have.

This is a great way to experience my coaching style and find out if coaching is for you. If you'd like to proceed, we can create the right plan for you and the corresponding agreement.

I'd love to be your Ally on this journey!

Frequently Asked Questions

What is Solution-focused Coaching?

Solution-focused coaching focuses on discovering multi-faceted solutions rather than fixing problems. It is outcome-based and shows very specific results.

What is a Quick 15?

In between your regular sessions there maybe a sudden “aha” moment or a dilemma that you need to sort out and explore. This is what the Quick 15 is for. When this comes up, send me a message to make sure that I’m available and I’ll book you in as soon as possible. These sessions are limited to 15 minutes and they are only offered with the prepaid package.

What is a Progress Check?

After 4 or 5 sessions it’s good to check in and confirm that we’re on the right path. As the sessions progress you’ll find that your priorities may change and you want to explore other areas. There is no fixed agenda in coaching. That’s why it’s important to look at what you achieved and where you’d like to go next, regardless of what the original purpose for coaching was.

What if I don’t think that coaching is helping me?

If you have bought a package and find that coaching isn’t for you, I’ll refund you the unused portion of the package. Keep in mind that what you put into it, you'll get out of it. This is why the introductory appointment is so important—to find out if you're ready for coaching.

How do I know if I’m ready to be coached?

During the introductory appointment we'll discuss your needs and what you want help with. We’ll also talk about your commitment and if you’re ready for change. Transformation requires a lot of self-awareness, and you’ll have to be up for it. Keep in mind that hard work doesn’t mean being overwhelmed. We’ll be going at a pace that’s manageable for you.

What is the difference between coaching and consulting?

Coaching is me working with you as an ally. I will help you discover, explore and reinvent yourself. And I'll make you look good without anyone else knowing how you did it! But I will never give you advice or position myself as an authority in your business or your life, as a cosultant will.

What should I expect in the Session Summary?

You'll get the Session Summary delivered to your inbox within 24 hours of your session. Within the summary are the notes of the session including recapping from the previous session (unless it’s the first session), discovery and exploration notes, and your next action steps to move you forward. I may also include questions for you to ponder that popped up after our session. This is only available with the prepaid package.

How much time should I invest in coaching?

This depends on how willing you are to let go of old ways of doing things that aren’t working, and start owning a more fulfilling life. We all go at a different pace and some areas of our life are more complicated than others. Plan to dedicate at least three months to coaching, with sometimes daily activities.

What if after the third session I don’t feel like I made any progress?

This is normal. The first few sessions are meant for discovery and it’s not until after the third session that we start to really uncover some meaningful discoveries. Hang in there! Personal shifts don’t just happen — sometimes we really have to work on them. Undoing what wasn't working for you in the past takes time. But the reward is priceless!

If I tell someone about you and they hire you as a coach, do I get a discount on my coaching sessions?

Yes! And I love that you told your friends, family and colleagues about me! Every time you refer someone to me, and they hire me to assist them, I’ll give you $30 off your next purchase. Be sure they let me know so I can give you this gift as soon as possible.

Where can I leave a testimonial to tell others about the benefit I gained from your coaching?

I love to hear how my coaching has transformed you and I’m truly appreciative when you let the world know! Please go to my Linkedin profile, give me a shoutout on my Facebook Page, or post on Google Review. After our third session I'll send you a link to Noomii for recommendations. This is an international coach listing that I'm found on.

Do you coach people outside of Canada?

Hosting my coaching sessions in an online meeting room, Zoom, allows me to coach people anywhere in the world. For different time zones we can arrange a time that works within our schedules.

What hours do you offer coaching sessions?

Regular hours are 9am to 4 pm Monday to Friday. Because I have international clients and clients that can’t meet during regular working hours, I have session times outside of these hours. Within your success plan we'll discuss times that work with our schedules

What form of payment do you take?

You can send payment by:

etransfer to

Paypal, Visa or Master Card

An invoice with the payment option will be sent to you when you're ready to start coaching.

When do I have to pay for my sessions?

All sessions and session packages must be paid before the first session. An invoice, with payment options, will be sent to you.

The Success Model

Christine Hourd |Success Coach

©2019 by Christine Hourd